Delivery Information

 

 

3.

Delivery Details

 

 

Delivery Times

 

Small Items

3 to 5 working days

Furniture/Delicate/Large Items

2 to 4 weeks

Made to Measure furniture/upholstery

3 to 8 weeks

 

You will be informed upon ordering if these delivery times are any different than stated above.

 

Delivery Charges

 

Small Items

 

Mainland UK &  Northern Ireland

£3.99 (or FREE if you spend £100 or more)

 

Furniture, Delicate and Large Items

 

England & Wales

FREE

Scotland

£15.00

Scottish Highlands

£30.00

British Isles, Republic & Northern Ireland

Email us for a price

 

Deliveries take place Monday to Friday.  Saturday deliveries can be made at an additional charge, please email us for a price.

 

The courier will arrange a time slot with you prior to the delivery, usually within 48 hours before delivery. 

 

Delivery Cancellation Fees

If your item is being delivered by courier, and a time slot for delivery has been arranged with you, the courier will charge the following fees if you cancel the delivery:

 

If you cancel with more than 48 hours before delivery :

 

England (excluding Cornwall)

£30.00

Wales & Cornwall

£33.00

Scotland

£37.50

Scottish Highlands

£45.00

                                               

If you cancel with less than 48 hours before delivery :

 

England (excluding Cornwall)

£60.00

Wales & Cornwall

£66.00

Scotland

£75.00

Scottish Highlands

£90.00

 

Failed Delivery

If the delivery is attempted and failed the courier company will charge for a failed delivery and a return to warehouse fee, please contact us for details of the fees.

 

Additional Delivery Service

We offer an additional service of removing and discarding of packaging for large items, this is charged at £25 for the first item then £15 each item thereafter.  Please email us if you are interested in this and we will arrange it for you.

 

 

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